After Haventec Authenticate and Haventec Console have been installed, they must be configured via Setup
Navigate to the Setup screen in Haventec Console
If the Haventec system is ready for setup, and there is no indication of errors, the setup screen should look like:
Click the Setup button. On success, the Setup screen will redirect to the Activate User screen
Complete the Activate User form
The Setup screen performs some tests to ensure that the system has been installed correctly and the servers are running. The following section outlines a number of scenarios where these tests fail, and what action is advised.
If Haventec Authenticate or Haventec Console are not running, or the frontend cannot communicate with either backend, the messages at the top will indicate which server communication failed, similar to the following
In this case, check that the servers are running, and there are no errors in their logs
If there are any other problems detected with the install, the setup screen will display the following message
In this case, re-install the applications.